My Danish bank, Danske Bank, decided that despite having been a customer for 17 years, having a small pension fund there, and previously having insurances and a stock deposit there, they don’t know who I am and where I live. They informed me of this by a physical letter sent to my address.

They now want me to send a copy of my passport, proof of residence, and proof of my TIN (tax identification number, which would be my BSN in the Netherlands or CPR number in Denmark). This despite having already sent all of this information previously. And, you know, being a customer for 17 years.

Long story short, I will no longer have a regular Danish bank account starting sometime in May.

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