I’m doing a training for Sales Engineer, and one of the important points is to listen to the customer. I’ve now gone thru 3 customer cases on mute while doing other things and got 100% correct on the test.

I’m doing a training for Sales Engineer, and one of the important points is to listen to the customer. I’ve now gone thru 3 customer cases on mute while doing other things and got 100% correct on the test.